Question 1

What are the seat dimensions on my flight?

Accepted Answer

On Sunwing Airlines, the dimensions of our seating are: 
•	Seat Width: 17" (all seats have the same width)
•	Seat pitch: 29” (up to 35” for Elite Plus seating)

For all other airlines, please visit their website.

Question 2

Can I select my seats after I book?

Accepted Answer

If your package includes a flight on board Sunwing Airlines and WestJet, you can select your seats at the time of booking or by visiting the My Booking Portal. For all other airlines, please visit their website.

Question 3

Am I entitled to free advanced seat selection if I travel with children under the age of 14?

Accepted Answer

For adults travelling with children under the age of 14, the airline will assign seating according to Canada’s Air Passenger Protection Regulations at the airport check-in, free of charge. For any passenger wishing to select their seats in advance of travel, there is a fee.

Question 4

Can I sit in an emergency exit row?

Accepted Answer

Sunwing Airlines will accept able-bodied persons that are aged 12 years and older for seating in the emergency exit rows, provided they meet the required criteria. Seats located at the exit rows are not to be occupied by passengers whose presence in those seats could adversely affect the safety of passengers or crew members in the case of an emergency evacuation. For more information about the requirements of emergency exit seating, please visit our seat selection page. For all other airlines, please visit their website for more information.

Question 5

Where do I find my tickets?

Accepted Answer

Your electronic documents/tickets will be available on our website within 28 days of departure and can be accessed via the My Booking Portal.

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Seat Information